Privacy Policy

Last Updated: June 2023

Our Commitment to Privacy

At AskTheData.io, we believe your data belongs to you. Our platform is designed with privacy as a fundamental principle, not an afterthought.

We've built AskTheData.io to ensure your data remains under your control at all times. This privacy policy explains how we handle your information and the measures we take to protect it.

Isolated Data Processing

Your data stays isolated in its own environment. When you upload CSV files to AskTheData.io, your data is processed and stored in dedicated SQLite databases that are isolated from other users' data. Your raw data is never shared with any third parties.

Each user's data environment is completely separate, ensuring that your information remains private and secure throughout the analysis process.

How AI Queries Work

When you ask a question about your data, our system:

  1. Interprets your question in your isolated environment
  2. Generates SQL queries to answer your question
  3. Runs these queries against your isolated SQLite database
  4. Returns only the results to you

Important: Your actual data values are never shared with external AI models or services. Only the structure of your data (column names, data types) may be used to generate appropriate queries, while keeping your actual data values private.

Data Isolation Technology

We use advanced isolation technology to ensure that:

  • Each user's data is stored in separate SQLite databases
  • Processing environments are isolated from one another
  • Your data cannot be accessed by other users
  • Even our own staff cannot access your raw data

This multi-layered isolation approach provides enterprise-grade security for your sensitive information.

Account Information

We collect minimal information to create and maintain your account:

  • Email address (for account access and communications)
  • Password (stored securely using industry-standard encryption)
  • Usage statistics (to improve our service)

Your Rights

You have the right to:

  • Access your account information
  • Delete your account and associated information
  • Export your data at any time
  • Opt out of communications

Security Measures

We implement industry-standard security measures to protect your account information, including:

  • Secure password hashing
  • Encrypted connections (HTTPS)
  • Regular security audits
  • Prompt patching of security vulnerabilities

Contact Us

If you have any questions about our privacy practices, please contact us at: privacy@askthedata.io